ines temple Tag

When traveling, you remember and compare the experience you had at each hotel where you stayed. I group them in three categories, regardless of how many stars they say they have....

Original Spanish version published in America Economia (Latin America) on February 27, 2016 We all know that organizations are constantly changing. They change either because they are doing well and want to be better, or because they are not doing well and need to improve. With every...

Original Spanish version published in El Comercio newspaper (Peru) on May 13, 2014 There is nothing better than knowing how to communicate well to earn the trust of those who work with us. According to a recent LHH survey taken by more than 800 employees in the...